I've had a pre-amp sitting in Auckland awaiting customs clearance for a week with no contact from NZ Post, does anyone know of the correct incantation, special handshake or even a phone number that I can use to find out what is going on?

Hi Mike..

I think we all feel your pain!
Ive had several dealings with Customs and its never an easy task. Before anything will move you will need a reference number. You must have some sort of tracking number to know its at Customs?

Hi Andrew

Yep I have a tracking number and I have phoned NZ Post who say it is up to Customs and when I checked with Customs they say it is up to Post...

Apparently I should receive a letter at some stage to tell me what I have done and I guess that will provide me with the reference number.
Thank you for that bit of info, it's more then I have got from either Customs or Post.

Quick update, according to the NZ Post operator my parcel is on its way...

Unbelievable the influence posting here has 

Good news.
Sounds like a new thread - amplification\preamps
When you're ready

DarkLantern blog - darklanternforowen.wordpress.com

The Post operator lied to me and it has only just been released... So earliest here is tomorrow afternoon with a tail wind.

I will probably do a quick piccie etc. when I‘ve had a good play 

The suspense will be killing.....

DarkLantern blog - darklanternforowen.wordpress.com